Fractional COO
Strategic leadership without the overhead.
- Management team coaching
- 12–24 month roadmap
- KPIs tied to valuation
Operations strategy · MSP & Telecom
Fractional COO for MSP and telecom companies.
Operational excellence is growth.
Still running everything yourself? Delivering more than you invoice? Linckable turns your operations into a machine that scales.
- Vendor-neutral advice
- MSP & telecom only
- Based in Belgium
Your quote-to-cash, audited end to end
- QuoteCRM / CPQ
- Order & contractPSA / ERP
- Provision & deliverManual handover = leakage
- InvoiceBilling
- CashFinance
Experience
Results, not slide decks.
15 years
building and scaling telecom operations, from start-up to scale-up
50+
people running on one new ERP: implementation delivered
−10%
invoice gap: revenue that was delivered but never billed, recovered
API
Operations, invoicing and vendor APIs in one connected system. Built to scale.
Services
Three ways to get your operations under control.
Project Governance
Protecting transformation investments.
- Owner’s representative for ERP/PSA migrations
- Strict vendor management
- Risk mitigation
Systems Strategy
Architecting your back-office logic.
- Quote-to-cash audit
- Vendor-neutral stack selection
- Less billing leakage
Approach
From first call to operations that scale.
Expect an engagement of several months: lasting operational change takes time.
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Step 1
15-minute assessment
A short call on where operations stand today and where they hold the business back.
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Step 2
Audit & roadmap
An end-to-end look at people, processes and systems, turned into a prioritised operational roadmap.
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Step 3
Execution & governance
Hands-on leadership with your management team and vendors until the roadmap is delivered.
About Linckable
“Operational strategy is the bridge between a busy company and a valuable one.”
Sven Balis Founder & lead strategist
Linckable is an independent Belgian operations strategy firm focused on managed service providers and telecom companies. Sven Balis has 15 years of telecom experience across several start-ups and scale-ups.
What is a fractional COO?
A fractional COO is an experienced operations leader who joins your management team part-time. You get the accountability, roadmap and coaching of a Chief Operating Officer without the cost and commitment of a full-time executive hire.
Who does Linckable work with?
Owners and management teams of managed service providers (MSPs) and telecom companies that want their operations to keep up with their growth.
What does an owner’s representative do in an ERP or PSA migration?
An owner’s representative sits on your side of the table during the project. They translate business requirements for the vendor, hold the vendor to scope, timeline and budget, and flag risks early so the migration delivers what the business actually needs.
What is billing leakage in the quote-to-cash process?
Quote-to-cash is everything between a signed quote and money in the bank: ordering, provisioning, contracts, invoicing and collection. Billing leakage is revenue that gets lost along the way, for example services that are delivered but never invoiced because of manual steps between systems.
Is Linckable tied to a software vendor?
No. Linckable is vendor-neutral. Advice on your ERP, PSA or billing stack is based on your processes and goals, not on reseller margins.
What happens in the 15-minute assessment?
It is a short call about where your operations are today and where they hold the business back. You leave with a first view on what to tackle and whether Linckable is the right fit to help.
Get started
Find out in 15 minutes where your operations leak value.
- 15 minutes, no preparation needed
- Straight talk from 15 years in telecom
- No obligation and no sales deck
Prefer email? info@linckable.be